Service Desk Analyst - Part-Time

Salary :

$3,500 - 4,500 monthly

Company : MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD

Job Type : Part-Time

1 Wallich Street Guoco Tower 078881

Number of Applicants

000+

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Job Description - Service Desk Analyst - Part-Time

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Serve as the single point of contact for the service desk by handling incoming IT queries, incidents, and service requests, ensuring timely communication and coordination with users while maintaining a high level of customer service and issue tracking.
Provide first- and second-level technical support by diagnosing, troubleshooting, and resolving hardware, software, and network-related issues, escalating complex problems when necessary to ensure minimal disruption to business operations.
Provide assistance and support to IT projects by collaborating with project teams, participating in system implementations, testing, deployment activities, and ensuring smooth integration with existing infrastructure.
Assist in the daily operations of the data center and server management by monitoring system performance, maintaining server health, performing routine checks, backups, and ensuring overall system availability and reliability.
Support procurement, documentation, asset tracking, and administrative functions by managing IT inventory, maintaining accurate records of hardware and software assets, assisting with vendor coordination, and ensuring proper documentation control for audit and compliance purposes.

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About the Company

MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD

MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD Manpower is the global leader in contingent and permanent recruitment workforce solutions. It is part of ManpowerGroup, the world leader in innovative workforce solutions, which creates and delivers high-impact solutions that enable clients to achieve...

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