Transition Manager - Part-Time

Job Summary

We are seeking an experienced Transition Manager to lead the successful transition of enterprise IT platforms, applications, and infrastructure from project implementation into business-as-usual operations. The role is responsible for planning and executing service transition activities, ensuring operational readiness, mitigating transition risks, coordinating multiple stakeholders, and delivering seamless knowledge transfer while maintaining governance and service quality.

Key Responsibilities

Lead end-to-end service transition activities from project implementation through production support.Develop and manage transition plans, schedules, governance, risks, dependencies, and readiness checkpoints.Coordinate cross-functional teams including project delivery, infrastructure, application, security, operations, vendors, and client stakeholders.Ensure operational readiness by validating documentation, monitoring capabilities, backup and recovery procedures, support processes, and disaster recovery requirements.Manage knowledge transfer sessions and handover activities to operations and support teams.Develop and maintain transition documentation including SOPs, operational runbooks, support guides, and knowledge repositories.Coordinate production deployment activities and oversee transition into steady-state operations.Identify transition risks, issues, and dependencies, implementing mitigation plans to ensure successful service acceptance.Facilitate stakeholder communications, governance meetings, status reporting, and transition reviews.Support incident management, root cause analysis, and continuous service improvement initiatives during transition.Ensure compliance with organizational security, operational, and quality standards.Collaborate with architects, engineers, project managers, and business stakeholders to achieve successful transition outcomes.

Requirements

Minimum 8 years of experience in IT Infrastructure, Cloud, Platform Engineering, DevOps, or Enterprise Application Delivery.

Experience supporting enterprise environments involving Kubernetes, Linux, Cloud, DevOps, or Enterprise Applications is advantageous.Strong analytical, problem-solving, and leadership skills.

Proven experience managing service transition or implementation-to-operations engagements.

Experience coordinating multiple technical teams across infrastructure, applications, cloud, security, and operations.

Strong stakeholder management and communication skills.

Experience developing operational documentation, SOPs, and knowledge transfer materials.Experience with ITIL Service Transition processes.

Experience in risk management, governance, change management, and operational readiness.