Importance of feedback at the workplace

importance of feedback at the workplace

Feedback is essential for everybody to grow. It gives you further tips and tricks on how you can produce a higher quality of work the next time round. Provided that you have garnered such tips from a credible source, you are sure to improve your quality of work when they are put in place. 

Sometimes at your organisation, you may feel like you are the only motivated driver to increase the company’s level of performance and development. 

Feedback works both ways. You can kickstart the culture of providing valuable feedback to others but your success will normally depend on other employees or even managers embracing this initiative and owning it. 

This creates an environment where employees are comfortable for consulting, sharing and getting a rather detailed analysis of their performance from you, without a fear of judgement. 

More often than not, constructive criticism can go a long way in the development of an employee and how they contribute to the collective growth of the organisation. 


Through this article, we hope to share with you reasons why feedback is essential to the company’s collective growth.


A word of caution

A word of caution before we delve into the article: the following mentioned tips and tricks are information that has been generally observed across numerous work sectors. There may be instances in which specific advice may not match or suit what is expected for a specific firm, industry or job role.

As such, this written piece aims to function as a guide and should not be read as a comprehensive or exhaustive list of advice when it comes to marketing yourself for a job. The best way to find out what may work for your success would be by conducting ample research. 

Browsing through this article could function as the first step you take into exploring different ways to ensure you are putting your best foot forward. 


Without further ado, let’s get right into the article!

Importance of feedback at the workplace

1. An improved level of employee engagement

Employee engagement is vital to the growth of any organisation. Where there is a high level of engagement partaking among employees, the company will have a more natural environment where employees are willing to work together with everybody. 


There is a strong correlation between high employee engagement levels and exchange of feedback in the same workplace. Through sharing and receiving feedback with your colleagues, you can not only increase the knowledge shared among others but also possibly resolve issues quickly. 

Exchanging feedback also creates an avenue for the successes of individuals or teams working on a project to be recognised. Most of the time, efforts are typically acknowledged when awards are presented. By sharing feedback, you are more likely to understand the amount of work that has been done by another colleague of yours. It gives you a better perspective of how others are working and what else is going on behind the scenes. 

Keep in mind that feedback is not only for your own personal growth. Feedback enables your organisation to celebrate small and big wins that you have made together as a company. 


Furthermore, feedback enables employees to feel appreciated, valued and recognised. This will translate to them being more motivated, engaged and thus more efficient at work. 


For all these reasons, exchanging feedback will be a good initiative as it leads to higher levels of engagement among employees.

2. Improvement in overall performance

With exchanged feedback, one key achievement that is sure to be attained is an overall improvement in performance throughout the whole organisation. However, you need to bear in mind that feedback is a 2 way exchange. Not only can your managers provide you with valuable feedback after reviewing your work, but as an employee, you can also share feedback with your managers or colleagues about your view on certain issues. 


Maybe you think there is a more efficient way to get work done or you can come up with ways to solve concurrent problems that are currently going on at the workplace.


If your suggestions and feedback are reasonable and work towards the growth of the company, I am sure that your manager or colleagues will take the feedback given seriously and maybe even put it in place. This is also an opportune moment for employees with managerial level positions to hone their leadership skills. 


Employees will also have the opportunity to get insights and reviews from the people they may be closest to and most comfortable with. While negative feedback usually calls for change in the style of work and sometimes can be demoralising, positive feedback typically brings about a positive impact for your business. 


All in all, the exchange of feedback will help everyone improve their overall performance, reach better decisions and attain higher success in their individual roles of the organisation. Thus, we can safely say that having a feedback exchange system in your organisation will definitely lead to an improvement in the overall performance of the company.

3. Resolve conflicts before they get out of control

The ugliest thing you can see at your workplace is when employees or employers have a conflict going on between each other. This often ends up with displeasure and may spiral out of control, sometimes even leading to commotions or even larger problems.


Another benefit of the feedback culture is that, this ensures employees have a platform to address such issues giving rise to unhappiness among themselves. With such a platform put in place, employees are more likely to address issues amongst themselves and possibly resolve it in a calm manner before they escalate and turn ugly.


If such a platform is not put in place, over time, these can typically transform into what we know as workplace conflicts. While some issues may not be that major, others can be bottled up over time and result in a final massive explosion. 


With the feedback culture put in place, people will be more used to regularly sharing feedback with others. They will then start to be more comfortable with having a little more difficult conversation with their colleagues. They will not have to feel anxious or difficult when requesting something reasonable from another employee. 


An example of such a request could be to participate and contribute more in an ongoing project so that it can be completed on time. Getting into this feedback culture translates to members of the organisation being better equipped to face any situation rather than bottling it up within themselves. 


Thus, having a feedback system at your workplace is helpful to resolve conflicts and manage them in a better way.

To wrap things up...

And there you have it – a compiled list of 3 simple reasons why feedback is important at the workplace. All the reasons above are examples on why such an introduced culture will enable the organisation to work together for the collective and continuous growth of the company. 


Just bear in mind that your feedback needs to be constructive and that it is a 2 way road. You can learn as much from others as they can learn from you. With all that being said, we have to come to the end of this article! We hope this written piece has provided you with some insights as to how you can put your best foot forward. 

In the meantime, if you’re on the lookout for job opportunities at organisations within Singapore that may tap on these trends to march ahead, read on! 😉

Need some career resources?

As was briefly covered above, GrabJobs shares career resources in the form of articles for people at different stages of their work lives. Our resources share details on how freshers can start to look for jobs more effectively. We also share about the best job interview practises, how individuals can grow their career and so much more! 


These are just some of the topics we explore, namely.


Feel free to visit GrabJobs here for more information and interesting reads! We hope you find our resources helpful and useful 🙂

On the lookout for a job?

If you’re just about to begin the job hunting process, why not consider giving GrabJobs a visit?


GrabJobs is an efficient recruitment platform that connects thousands of job-seekers and employers around the world on a daily basis. Individuals can rely on the platform’s free job search functionalities to receive job matching alerts, access the career resources library and online courses to build their career. 

With its instant live chat feature with employers, job seekers can expect to not miss a single opportunity while receiving timely updates about their applications as well as automated reminders when they get invited for an interview.


Through the platform, you’ll be able to filter through specific industries, part-time, freelance and full-time positions too. No matter the industry or the position, remember to visit GrabJobs to find a job opportunity in Singapore easily!

Valentin Berard

COO at GrabJobs. Valentin leads strategic and operational activities regionally. Background in Business Development and Recruitment. Passionate about social innovation, he constantly strives to find solutions to real-world problems through harnessing smart technology. Read more: