Personal Assistant

KEY RESPONSIBILITIES

Household Management

• Manage daily personal household operations including groceries, supplies, inventory, maintenance, repairs, and general upkeep and appliances.

• Oversee and coordinate domestic helper matters, including scheduling, well-being, medical appointments, and work pass/ visa administration.

• Managing domestic helper’s VISA and their respective home-leave.  

• Coordinate personal guest visits, appointments, and private dinner & events.

• Liaise with contractors, vendors, electricians and service providers.

• Assist with groceries marketing, personal ad-hoc errands, shopping, and event coordination.

• Support the employer, home office and family members with personal and administrative tasks.

Domestic Helper Management

• Supervise domestic helpers, drivers, if any in-house chefs and other household matters

• Prepare helper’s work schedules and assign daily duties.

• Monitor team of helper’s performance and ensure professionalism.

• Handle helper recruitment, onboarding, training, medical check-ups, interviews with MOM and renewals including remuneration (if needed).

  Visa & Administrative/ Home Leave Support

• Handle work permit, visa, and immigration matters for household staff and family members.

• Coordinate travel document renewals and documentation.

• Maintain confidential household records and documentation.

• Work well with the home team from the home office 

• Handle individual helper’s Home Leave (i.e. off day, if any).

Financial & Procurement Duties

• Monitor household expenses and budgets.

• Process invoices, receipts, payments, and reimbursements.

• Source and purchase household items, groceries, and equipment as required.

Safety & Security

• Ensure household safety procedures are followed.

• Maintain security access records and visitor arrangements.

• Handle emergency situations calmly and efficiently.

• With CPR and AED certification

Property Leasing & Tenant Administrative Coordination

• Manage tenant communications, coordinate lease agreements, and handle tenant inquiries or concerns, respond professionally.

• Coordinate lease administration matters including tenancy renewals, property viewings,
  and handovers.

• Arrange and follow up on property maintenance, servicing, and repair works.

• Maintain proper records and documentation related to properties and tenancy matters.

• Coordinate with tenants, vendors, building management and property agent for any repairs.

• Always be available and to open the door for the property agent’s viewing & any repairs needed even on weekday or public holiday (if necessary; ad-hoc)

• In charge of all matters relating to the property including handover, handover inventory list, report when lease expired or taking over the unit.

Executive & Administrative Support

• Provide full administrative and personal support to the senior’s executives.

• Provide ad-hoc administrative and operational support as assigned

• Draft, format, and proofread documentations, presentations and correspondence.

• Handle confidential and sensitive information with professionalism and discretion

• Always ensure timely responses and appropriate follow-ups.
  

What We’re Looking For

• Minimum 3 - 5 years of experience in household management roles.

• Experience handling visas, work permits, and travel arrangements is required.

• Be contactable, available with your personal whatsapp phone at all times.

• Ability to manage multiple household coordination effectively.

• Bilingual (English/Chinese) to liaise with stakeholders where required.

• Strong organizational, multitasking and, follow-up skills.

• Service-oriented with a positive, proactive, and hands-on attitude.

• Able to handle confidential matters with high discretion and professionalism.

• Proficient in Microsoft Office and basic administrative work, Google-meet, Zoom, any videocall conferencing facilities etc.

• Possess a valid Singapore Class 3 driving license.

• Able to travel whenever is required; locally or overseas.

• Daily reporting to work on site/ off site.

• Possess a valid CPR and AED certification