IT Infrastructure Engineer

Job Description & Requirements

Job Description

• Administer, manage, and maintain network, servers, and storage.

• Provide technical support in computer hardware, software and associated peripherals and ensure computers are setup and configured with standard software for users in local and regional affiliate offices.

• Provide support for IT projects and propose recommendations to improve IT operations with suitable IT solutions and tools. • Ensure proper functioning of all security appliances and adherence to IT security policy control.

• Create, review and update IT security policies and procedures.

• Carry out periodic and required security updates to all IT systems, computers, and equipment.

• Perform backup and restoration of data & systems and periodic disaster recovery exercises as well as constant monitoring of system logs to identify and remove security threats.

• Propose and develop implementation plans of useful IT technologies for constant infrastructure and security improvements.

• Work closely with HQ headquarter, regional IT and IT vendors on system implementation and IT operations.

• Coordinate with IT vendors on faulty hardware repairs, replacement and return merchandise authorization (RMA)

Requirement:

• Minimum of 5 years of experience in IT infrastructure with a focus on Windows Server administration, troubleshooting and implementation.

• In-depth knowledge of Active Directory, Group Policies, and security best practices.

• Experience in System Center Configuration Manager (SCCM).

• Experience VMware, Palo Alto Cortex, Qualys, FortiGate Firewall, Switches, Network Storage, Network Printer, VPN, PQD Deploy, Veeam Backup.

• Proven experience in on-prem data Centre architectures.

• Ability to provide technical support for computer systems, IT equipment’s, software, and hardware.

• Proficient in Microsoft Office applications

• Team player with strong sense of ownership

• Possess good communication and coordination skills.

• Critical Thinking, Problem solving skills and ability to work under pressure.