SINGAPORE TELECOMMUNICATIONS LIMITED
SINGAPORE TELECOMMUNICATIONS LIMITED

The SingTel Group is Asia's leading communications group, providing a wide spectrum of multimedia and infocomms technology (ICT) solutions across 3 global business units.

Group Consumer focuses on next-generation communication, infotainment and technology services to consumers and small businesses. Group Enterprise provides innovative and comprehensive ICT solutions, i.e. satellite services, international data and managed services, cloud computing, enterprise mobility services, and end-to-end solutions. Group Digital L!fe strives to bring people together with a cutting edge mix of digital services such as NextGen TV, e-books, music, digital concierge, cloud-based gaming and hyperlocal content.

Headquartered in Singapore, SingTel’s 130 years of operating experience has played a pivotal role in the country’s transformation into a major communications hub. Our Australian arm, Optus is an innovative leader in integrated telecommunications. Through our strategic investments in five regional mobile operators, Telkomsel, Globe Telecom, Advanced Info Service, PBTL, and Bharti Airtel, we are a major communications player in Asia and Africa.

SingTel is the largest listed company on the Singapore Exchange by market capitalisation. We have a vast network of offices in countries and territories throughout Asia Pacific, in Europe, USA and Australia. The Group employs more than 21,000 staff worldwide and has served 468 million mobile customers globally as of 31 March 2013.

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Customer Care Officer (Bukit Batok)

  Company :     Working Hours :  

  Job Type :  

Part Time

  Salary :  

$1,800 - $2,100 / monthly



Job Description
  • The Customer Care Officer is responsible for handling inbound calls from customers in an efficient and effective manner. 
  • He / She is expected to consistently deliver excellent quality service to customers to achieve total customer satisfaction and also solicit customers’ feedback and identify trends for improvement actions.
  • Deliver personalized service over the telephone to callers on enquiries related to the client in an effective and efficient manner.

Requirements:

  • Minimum 'O' Level and above
  • Comfortable in a call-centre environment
  • Able to communicate well
  • Able to commit to Alternate half-day Saturday 

 Location: 31 EXETER ROAD COMCENTRE 239732.  How to get there?

 Location: 31 EXETER ROAD COMCENTRE 239732.




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