Top 15 Jobs ChatGPT will replace in Malaysia

Uncover the top 15 jobs in Malaysia ChatGPT will replace, reshaping areas from customer relations to teaching and more.
Top 15 Jobs ChatGPT will replace in Malaysia

Top 15 Jobs ChatGPT will replace in Malaysia

With a population of over 33 million, and a relatively low cost of living when compared with other Asian nations, Malaysia, and its workforce, is one of the strongest in the world. However, global economies are changing, and the steady emergence of Artificial Intelligence, or AI, as well as AI-based programs like ChatGPT, are making some jobs in Malaysia obsolete, threatening livelihoods everywhere.

In this article, we will share the jobs ChatGPT will replace in Malaysia–and what you can do to prepare yourself for the future.

What is ChatGPT––And How Can it Replace Jobs in Malaysia?

As ChatGPT continues to evolve and improve, its potential impact on the job market cannot be ignored. Malaysia, known for its prosperous economy and innovative industries, is no exception to this trend. While the adoption of ChatGPT may bring numerous benefits such as increased efficiency and productivity, it also poses challenges for certain industries and job roles.


Although job automation has been in existence for decades––some types of jobs simply become obsolete over time and with new technologies introduced––significant advancements in AI have made programs like ChatGPT capable of performing tasks traditionally done by humans. The job market in Malaysia is influenced by factors that have both positive and negative implications.



  • ChatGPT can increase efficiency and productivity
  • ChatGPT allows humans to adapt to new technologies and develop more varied skillsets
  • ChatGPT creates opportunities for professionals to focus on higher-level tasks, allowing them to position themselves for new job opportunities



  • ChatGPT can potentially lead to job losses and economic disruption
  • The use of ChatGPT raises important ethical considerations, including those around legalities and data privacy
  • With continued use of ChatGPT, policymakers will need to establish regulations that protect workers’ rights while encouraging responsible AI adoption in the workplace

Jobs in Malaysia that cannot be replaced by ChatGPT

Although job automation is not a new idea, workers in Malaysia are not destined to be replaced by machines or programs with AI capabilities in all industries. Many jobs are mostly immune to AI, especially those involved in areas in which one human being provides a physical skill and/or service to another human being. Some of these positions include:

  • Scientists: Scientists have a specialized skillset, including critical thinking, intuition, and the ability to adapt complex arguments and challenges, in order to land on essential work that betters the lives of people and the planet. This type of learning is too critical to replace with AI
  • Lawyers: These professionals use rational thinking, reasoning, judgment, and high levels of astute interpretation in order to change laws and protect victims from unjust decisions. It will be a long time before trial defendants ask for robots to help them win their cases over a human lawyer  
  • Healthcare professionals: There may be a day when people in need of immediate or long-term health care ask for AI to assist them, but that likely won’t be any time soon. Healthcare professionals like nurses, doctors, and surgeons, use intricate decision-making skills and demonstrate empathy in order to aid patients in need
  • Entrepreneurs: Motivated thinkers and business-minded people need to start somewhere. And thankfully they still can. While AI may be useful to them once their companies are up and running, in the early stages, it’s all about human thinking and drive
  • Commercial or professional artists: Try as it might, AI is no match for human creativity. The nuances of skills inherently developed to create visual, audio, digital, or traditional forms of media are entirely unique to humans
  • Personal care workers: This line of work requires a strong amount of human connectedness, not to mention empathy, emotional intelligence, and solid interpersonal skills––none of which AI has mastered (or likely ever will)
  • Writers: When prompted by the user, ChatGPT can spit out a random series of words that are mostly coherent and on-topic. However, finessing those words into a meaningful and cogent piece of short or long-form writing––whether it’s a newspaper article or a novel––should be left up to the professional writers who inject personality into their work that no robot can replicate
  • Teachers: Professional teachers, and especially educators at the university or college level, use creativity and human interaction to connect with students so that a genuine impression can be developed and nurtured by way of education and personability

The Top 15 Jobs in Malaysia That Will be Replaced by ChatGPT

Job description: Traditional customer service jobs involve providing support and information to clients using various channels, including phone calls, emails, and live chats. They are responsible for answering inquiries and addressing complaints.

Average salary: RM 3,500 per month

How AI can replace: Replacing entry-level customer service agents with ChatGPT can aid in handling repetitive customer inquiries. The AI-based program can also manage large call volumes which can greatly result in quicker response times.

Job description: Telemarketing jobs involve contacting potential customers, promoting products or services, and closing sales. These roles require strong communication skills, product knowledge, and the ability to build relationships with people over the phone.

Average salary: RM 3,000 per month

How AI can replace: With its ability to understand and respond naturally, ChatGPT can assist in lead generation and initial customer interactions, thereby reducing the need for a large telemarketing or sales team.

Job description: Data entry clerks handle and organize data while managing schedules and performing additional clerical tasks. These types of roles require strong attention to detail, accuracy, and efficient organization of information.

Average salary: RM 4,200 per month

How AI can replace: ChatGPT generates human-like text, significantly aiding in filling forms and producing reports. It can simplify data entry tasks by automatically entering information from multiple sources.

Job description: In equally valuable roles within the legal industry, paralegals and legal assistants are responsible for consuming large amounts of information, distilling the findings, and then turning those findings into a palatable legal brief or opinion.

Average salary: RM 6,500 per month

How AI can replace: ChatGPT can accomplish all of the above steps, including analyzing and sourcing legal precedents and presenting examples in a clear and concise format.

Job description: Java Developers are responsible for designing, analyzing, and implementing Java-based computer and mobile applications based on the objectives of a company’s business goals. They also develop and test various types of software.

Average salary: RM 6,800 per month

How AI can replace: ChatGPT has made significant advancements in recent years towards ultimately replacing web developers. However, while it can automate certain repetitive tasks and assist in code generation, ChatGPT can also act as a powerful assistant to Java developers, helping them write code faster and with fewer errors.

Job description: Journalists use analytical and creative skills to research topics covering a wide range of interests, report on details, and conduct interviews to get their points across. Their jobs are at the forefront of print and digital news media.

Average salary: RM 3,900 per month

How AI can replace: With many news articles living online, ChatGPT can do extensive background research and provide relevant information.

Job description: Accountants are heavily valued for their analytical thinking. They are mostly responsible for auditing financial documents and procedures, comparing and reconciling bank statements, and calculating tax payments for clients and businesses.

Average salary: RM 6,500 per month

How AI can replace: While ChatGPT can assist accountants in various ways, such as automating formula creation and providing guidance on accounting transactions, it may not be capable of completely replacing human accountants when it comes to complex tasks like tax returns.

Job description: Graphic designers create visual elements like logos, images, and illustrations to help deliver cohesive messaging for brands and businesses. They produce design layouts, colors, and typefaces, presenting their concepts to clients.

Average salary: RM 3,900 per month

How AI can replace: ChatGPT can also quickly generate images, meaning that minor graphic design work will soon be completed almost entirely by AI. For small businesses, this could be a major cost-saving effort preferable to hiring a dedicated graphic designer.

Job description: Traders buy and sell securities on financial markets, typically on behalf of private individuals or companies. They use economic data and economic trends to predict the success or failure of these securities, using strong analytical and strategy skills.

Average salary: RM 6,800 per month

How AI can replace: Since trading is a profession based in the here and now, data on which ChatGPT has been trained may not include the most up-to-date market conditions that a real-life trader would know. However, as AI becomes more intuitive, these can have lasting effects on the trading industry long-term.

Job description: Clinical and scientific researchers conduct extensive investigations using journal articles, newspaper sources, questionnaires, surveys, and interviews in order to gather data to test their theories. They then analyze and interpret their findings against their theories to make major decisions.

Average salary: RM 4,500 per month

How AI can replace: ChatGPT can analyze research data, include hypotheses that are tried and tested before returning the findings in a research paper.

Job description: Financial advisors offer expert guidance and support to individuals and businesses in navigating a complex landscape of numbers and balances. They provide personalized advice while ensuring legal compliance with regulations, to help clients make informed financial decisions.

Average salary: RM 6,700 per month

How AI can replace: ChatGPT is becoming more capable of automating basic financial tasks. It can provide users with standardized information, generate contracts, and assist with simple advisory services. However, more complex matters often require specialized expertise and nuanced judgment.

Job description: Translation services play a key role in bridging language barriers and assisting with effective communication across countries. Translators help businesses to expand their reach; they also help individuals navigate cross-cultural interactions.

Average salary: RM 4,200 per month

How AI can replace: As ChatGPT continues to evolve, its ability to translate text and provide real-time interpretation in multiple languages is becoming increasingly impressive. Unlike traditional translation and interpretation services that often require human involvement, ChatGPT relies on advanced machine learning algorithms to deliver quick and accurate results.

Job description: Translation services play a key role in bridging language barriers and assisting with effective communication across countries. Translators help businesses to expand their reach; they also help individuals navigate cross-cultural interactions.

Average salary: RM 7,200 per month

How AI can replace: ChatGPT can improve the work of a systems analyst, helping them to do their jobs better by giving them data-driven insights and automating repetitive tasks. This allows the human analysts to focus on higher-level analysis and make more strategic decisions.

Job description: Content creation careers often involve crafting persuasive written material for websites, social media, and advertisements. Creators are skilled at captivating audiences, driving brand awareness, and promoting products or services through their creative and strategic use of language.

Average salary: RM 2,800 per month

How AI can replace: Human content creators possess a unique blend of imagination, intuition, and emotional intelligence that allows them to produce truly outstanding pieces. However, ChatGPT’s impressive ability to generate relevant written and visual content will save a lot more time.

Job description: Marketers use analytical and strategy skills to research trends and changes within their industry, anticipating how those changes can be adapted to their projects and campaigns.

Average salary: RM 3,100 per month

How AI can replace: By leveraging its analytical and strategy capabilities, ChatGPT can become an invaluable tool for replacing marketing professionals. With access to vast amounts of information on the web, it can quickly gather comparable findings from various sources, saving time and effort in manual research.

The Top Jobs in Malaysia That Will be Replaced by ChatGPT

As ChatGPT continues to build momentum, Malaysia’s thriving job market faces a blend of opportunities and challenges. While some jobs ChatGPT will replace, it is important to acknowledge that AI technologies like ChatGPT are currently being used as tools to enhance human capabilities rather than replace them entirely. GrabJobs can help you find jobs in Malaysia that integrate AI, and those that are currently immune to programs like ChatGPT. 

Valentin Berard

COO at GrabJobs. Valentin leads strategic and operational activities regionally. Background in Business Development and Recruitment. Passionate about social innovation, he constantly strives to find solutions to real-world problems through harnessing smart technology. Read more: