Oaktree is committed to providing quality and prompt services in the following areas

  1. Permanent, contract and temporary recruitment for both local and foreign talents.
  2. Event/Project Recruitment
  3. Recruitment Process Outsourcing
  4. Payroll Outsourcing

Oaktree’s services cover every industry in the job market and we have a team of dedicated and industry-focused consultants in each of our three divisions.

  1. Oaktree Technology
  2. Oaktree Engineering
  3. Oaktree Business Support 

We believe in ensuring every stage of our service process is professionally conducted and reviewing every resume submitted to ensure the candidate meet the right skills, qualifications and personality to perform to our client’s expectations.






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Desktop Support Engineers(Level 2, Govt Projects)

  Company :     Working Hours :  

  Job Type :  

Full Time

  Salary :  

$2,000 - $2,800 / monthly

Job Description

Job Description

· Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office

· Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers

· Provide user data and application recovery

· Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software

· Use tools and methodologies to load, copy and customize operating system configurations for deployment

· Responsible for tracking hardware and software inventory

· Familiarize end users on basic software, hardware and peripheral device operation

· Take ownership and responsibility of queries, issues and problems assigned to the Desktop Support Engineers

· Works with vendor support contacts to resolve technical issues within the desktop environment

· Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible and any other authorised desktop applications & Microsoft or related security patches/Policies

· Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment

· Performs general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment

· Performs remedial repairs on computers, laptops, printers and any other authorised peripheral equipment

· Customize desktop hardware to meet user specifications and site standards

· Provide VIP support (Preferred)

· Resolve and update incidents with in SLA and also update stakeholders for P1 cases

· Update KB with solution provided

  • Min Diploma in IT / relevant field or higher
    Minimum 2 Years of experience in IT System Infrastructure
    Good working knowledge experience in implementation / maintenance of IT infrastructure
    Additional advantage if you possess skillsets in System/Network Certs, IT Security Skillsets

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for
- Current remuneration
- Expected remuneration
- Notice period

John Goh Meng Chye

 Location: 111 NORTH BRIDGE ROAD PENINSULA PLAZA 179098.  How to get there?


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